Sources of pressures, individual differences, coping strategies and organisational satisfaction: a model of mediation
Adrian Tudor Brate
"Lucian Blaga” University of Sibiu,
Faculty of Socio-Human Sciences
Department of Journalism, Public Relations, Sociology and Psychology
Previous research suggests that personality factors/ dimensions play a significant influence in the complex process of organisational/ occupational stress. This study investigates the mediator role of specific individual differences and coping strategies, in the stressor – strain (effect) relationship and its impact on the perception of satisfaction towards the organisation. Romanian employees from an administrative-public service organisation participated in the study. Using the Pressure Managment Indicator (PMI, Williams & Cooper, 1998; PMI-RO, Brate, 2004, 2008) and statistical data analysis programs, findings revealed a model characterized by significant mediating interactions between specific socioprofessional pressures and organisational satisfaction (satisfaction towards the organisation), which have implications for the diagnosis and intervention stress process in the organisation.
Cuvinte cheie: surse de presiune (stress organizaţional), diferenţe individuale, strategii de coping, rol de mediere, satisfacţie organizaţională (faţă de organizaţie).
Keywords: sources of pressure (organisational stress), individual differences, coping strategies, mediating role, organisational satisfaction.
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