Emotional intelligence and workplace aggression: a meta-analysis
Dana-Maria (Popescu) Martin
University of Bucharest, Faculty of Psychology and Educational Sciences, Department of Doctoral School
Aggression and violence are of increasing concern to employees and employers. However, these issues have received limited research attention in scientific literature. In this paper, we report the findings of a meta-analysis investigating the relationship between emotional intelligence (EI) and aggressive workplace behaviors by focusing on the personal differences among aggressive employees. The results supported the hypothesis that EI is negatively associated with counterproductive work behaviors. The limitations and implications are discussed in terms of psychometric issues, differentiated approach of emotional intelligence constructs and organizational context.
Cuvinte cheie: meta-analiză, inteligență emoțională, agresivitate, contraproductiv.
Keywords: meta-analysis, emotional intelligence, aggression, counterproductive
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