ORGANIZATIONAL STRESS AS A PREDICTOR OF MANAGERIAL PERFORMANCE IN BUCHAREST CASINOS
PLĂIAŞU FORINA, MIHAELA CHRAIF
University of Bucharest, Faculty of Psychology and Educational Sciences, Department of Psychology
The research focuses on elaborating a prediction model of job performance of managers in casinos and electronic gambling locations, using organizational stress as predictor. The participants were 29 managers of electronic gambling locations, bets locations and casinos in Bucharest, from which 18 were females and 11 men. Their ages vary from 23 to 42, with a mean of 26.93. Work experience in electronic gambling locations or casinos varies from 2 months to 8 years. We used the CAPES questionnaire (Chraif & Aniţei, 2010) from which we analyzed the following dimensions: level of stress in the work place, health, organizational behavior, satisfaction and dissatisfaction with job, coping strategies, organizational stress factors. The main hypothesis of the research was sustained for specific stress factor and satisfaction as predictors. The findings only partial sustain that the level of work related stress, organizational behavior, health, satisfaction and dissatisfaction with the work place, coping strategies, organizational stress factors are predictors of managerial performance in electronic gambling and bets industry. Only three of the investigated variables seems to have significant relation with the managerial performance: satisfaction and dissatisfaction with the work conditions, and specific organizational stress factors.
Keywords: gambling, organizational stress, managerial performance, health, work conditions satisfaction
This article can be cited as:
6. F. Plaiasu & M. Chraif (2011). Organizational stress as a predictor of managerial performance in Bucharest casinos. Romanian Journal of Experimental Applied Psychology, vol. 2, no. 3, pp. 44-53, 2011.
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